Privacy Policy

1. Information We Collect

When you create an account, place an order, or contact us, we collect information such as your name, email address, and order details. When you complete a bank transfer payment, we do not collect or store your banking credentials — payment is handled directly between you and your bank.

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders
• Send order confirmations and payment status updates
• Respond to support requests
• Improve our products and services
• Prevent fraud and maintain the security of our platform

3. Data Storage & Security

Your data is stored securely using industry-standard encryption and access controls. We use Row Level Security to ensure that only you (and authorized administrators, where necessary) can access your account and order information.

4. Third-Party Services

We use trusted third-party services to operate our platform, including email delivery services for order notifications. These providers only receive the minimum information necessary to perform their function and are not permitted to use your data for any other purpose.

5. Cookies

We use essential cookies to keep you logged in and to remember items in your shopping cart. We do not use cookies for third-party advertising or tracking purposes.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. You can also update your profile information directly from your account settings.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out via our Contact page.